World Market

I really like this store, but my last experience changed it all. I was shopping and picking up items for my cart. When I was called to check out, the clerk asked if someone helped me or did I pick up the items myself. I told him that I was shopping and collecting everything on my own. He then stated that there was a process to this and that some of the items that I picked were for floor viewing, not for sale, and I needed to have someone get those items from the stock room. I told him that those items were simply on the floor with price tags and there weren’t any labels stating that they were floor samples. So he went to the back and brought up two new boxes that clearly needed to be installed. I told him that I didn’t want them if I had to install them. He asked me again and also asked if I could put them together. I said that normally I could, but that I didn’t have the time. He then insults me by saying that it was ok and “everyone has different skill levels”. Not sure what my skill level has to do with not having time to setup two pieces of furniture. This was Christmas Eve and I was prepping for dinner. Anyway, this was my experience. I did purchase other items, but not sure if I would go back to this location again.

I just have to give a 5-star shoutout to Jennifer for being incredibly helpful and friendly. I came to this store from across town because they had a piece of furniture in stock that I wanted to pick up in store. Unfortunately, I realized pretty quickly that it was not going to fit in my car as I had hoped. First Jennifer offered to let me store it until I could come back with a bigger vehicle. She also pointed out that other customers had success in calling an uber/lyft, loading it in, and then driving home behind the uber to unload it at the other end, which is what I ended up doing. She insisted on waiting with me outside for almost 15 minutes past closing (after my first driver took almost 15 minutes to arrive and then canceled due to a mechanical issue with their car!) to make sure that I got everything taken care of, and she also gave me advice on how to handle the box, since it was VERY heavy. She was also just about as nice as can be, even though I could tell she was very busy with other tasks. Thank you Jennifer for being a rock star!

A visit to this home decor store is like stepping into a design paradise. The store's aesthetic is impeccable, and the products are curated with great attention to detail. I found the prices to be reasonable considering the high quality of the items. The staff's expertise and enthusiasm were evident as they provided personalized recommendations based on my preferences. Whether you're looking for small accents or complete room makeovers, this store has it all. I'm thrilled with my purchases and can't wait to come back for more!

I don’t usually shop here, but wanted to check it out. Nice variety of things, but I asked the manager if he knew if they had a particular item in their Burbank store, and he told me he didn’t know and that I should go there myself and see! I did want the few items I had, so I went to check out. I told the cashier, Michael what happened and he called the Burbank store and had the item held for me. He was so friendly and knowledgeable that I left the store with a smile. He should be the manager in my opinion. 5 stars for MICHAEL M. only!